Refund policy

Damages and Issues
Please inspect your order at the time of pickup and before leaving the store. By completing pickup, you confirm that the order was received in acceptable condition unless a defect is reported during inspection at the store.

If you receive the wrong item or a product is defective, notify a staff member immediately while still at the store so we can review the issue and determine whether an exchange is appropriate.

Returns / Refunds
All sales are final. We do not offer refunds or returns on any products.

Exchanges
Exchanges are only offered for items confirmed by store staff to be defective at the time of pickup inspection. Products will not be exchanged for preference, taste, change of mind, or issues reported after leaving the store.

If an exchange is approved, it will be for the same item or a comparable replacement at our discretion.

Non-Returnable Items
Due to the nature of our products, all items are non-returnable, including sale items and gift cards.

Contact
If you have questions about your order, contact us at maxxsnaxx@yahoo.com.

A slightly tighter version for a dispensary site:

Pickup Inspection Policy
Customers must inspect their order at pickup before leaving the store. Once the order leaves the premises, all sales are final.

Refund Policy
No refunds will be issued.

Defective Products
If a product is defective, it must be reported to staff during pickup inspection. Approved defects may be exchanged for the same item or a comparable replacement, at store discretion.

Non-Returnable Items
We do not accept returns on any items, including sale items and gift cards.

If you want, I can also turn this into a more polished Shopify-ready policy page format with headings and cleaner legal wording.